E-commerce – Mumbai University Idol

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E-commerce, M.COM PART 1

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  M.com Part 1 (Semester 2) E- COMMERCE Most Important Question Bank for Current Exam Q.19. What are the limitations of e-enterprise? ANS:       Though e-commerce offers many advantages to customers, business, society and nation, there are still some areas of concern that need to be addressed. The following are some of the disadvantages or limitations of e-enterprise. 1. Security :- The biggest drawback of e-business is the issue of security. People fear to provide personal and financial information, even though several improvements have been made in relation to data encryption. Certain websites do not have capabilities to conduct authentic transactions. Fear of providing credit card information and risk of identity limit the growth of e-business. 2. Lack of privacy :- Many websites do not have high encryption for secure online transaction or to protect online identity. Some websites illegally collect statistics on consumers without their permission. Lack of privacy discourages people to use internet for conduction commercial transactions 3. Tax issues :- Sales tax is another big issues when the buyer and seller are situated in different locations. Computation of sales tax poses problems when the buyer and seller in different states. Another factor is that physical stores will lose business if web purchases are free from tax. 4. Fear :- People fear to operate in a paperless and faceless electronic world. Some of the business organizations do not have physical existence, people do not know with whom they are conducting commercial transactions. This aspect makes people to opt physical stores for purchase. 5. Legal issues :- The cyber laws that govern the e-business transactions are not very clear and very from country-to-country. These legal issues prevent people from entering into electronic contacts. 6. Sectoral Limitations :- The main disadvantage of e-business is the lack of growth in some sectors on account of product or sector limitations. The food sector has not benefited in terms of growth of sales and consequent revenue generation because of number of practical reasons, like food products becoming perishable items. Consumers do not look for food products on the interent, since they prefer to going to the supermarket to buy the necessary items as and when its require. Therefore, e-business gets the online orders relate to food, grocery related products. 7. Costly e-business solutions for optimization :- Substantial resources are required for redefining products lines in order to sell online. Upgrading computer systems, training personnel, and updating websites requires substantial resources. Electronic Data management (EDM) and Enterprise resourse planning(ERP), necessary for ensuring optimal business process, may be pose challenges to e-enterprise. 8. Challenges of low Entry Barriers to existing Firms :- In e-commerce there is low entry barriers. The rapid growth of e-commerce sector is attracting new entrants. One can start e-business venture with an initial investment of as low as rs.5 to rs 10 lakhs, thereby leading to reduced competitive advantages. The sector is also attracting the interest of Venture Capital Funds, and thus enabling e-commerce enterpreneurs to secure funds easily. This enables new companies to easily replicate the existing business models and , thereby ,increase competiton in the sector. 9. Low Pentration of Internet in Rural Areas :- India’s e-commerce market is mainly dominated by urban areas, with the bulk of the business being restricted to cities. Internet useage in rural areas is limited, although 70% of india’s population lives in rural areas. The limited internet useage in rural areas could be due to several factors such as low internet speed and internet user base. The inadequacy of vernacular content of e-commerce websites is another reason for low penetration in rural areas. 10. Problem in payment gateways :- Indian payment gateways have high failure rate as comapred to other countries. Several customers do not attempt payment after a transaction fails. Therefore, online  sellers using payment gateways are losing out on online sales.    

Blog, E-commerce, M.COM PART 1

m.com part 1 (Semester 2) question papers with answers pdf mumbai university

 M.com Part 1 (Semester 2) E- COMMERCE Most Important Question Bank for Current Exam     Q.20. Define e-Marketing and its Scope Or Explain the areas where E-Marketing can be brought into use. ANS: MEANING: E-marketing is a process of planning and executing the conception, distribution, promotion, and pricing of products and services in a computerized, networked environment, such as the Internet and the World Wide Web, to facilitate exchanges and satisfy customer demands Marketing (also referred to as web marketing or internet marketing) uses electronic communication technologies including the Internet, mobile phones and digital media Definition: According to Kotler and Keller, E-Marketing portrays company efforts to inform and communicate with buyers, and promote and sell its products and services over the Internet. SCOPE OF E-MARKETING: 1. Advertising: Ecommerce advertising is the practice of disseminating paid messages to sell a product online. The advertiser will pay for placement, impressions, clicks, etc. on a publisher. E marketing forms a better way for advertising as major population has access to internet and also advertising will have a better reach and ultimately better conversion 2. Promotions: E-Marketing can be used for promotions of either an existing product or a new product. With the help of emerging technology marketers can make use of creativity and promote their products in a better manner which was not possible in traditional method 3. Market Analysis Market analysis forms a very important and one of the primary activities of any business activity. It helps the business to understand the market standing. It helps the organization to identify its competitors and form a combat force to fight the same. This basically forms a source of primary first-hand information for the business. E- Marketing can be used for gathering this crucial information. 4. Strategic Web activities To be in constant touch with the customers andprospects, it is very important for the business to be in news and do things differently. It is often said ‘Out of Sight is Out of Mind’. Hence, companies must keep engaging themselves in strategic activities over different platform to be visible. This can be done through E-Marketing. 5. Business expansion After survival and Growth, Expansion is an inevitable part of any business organization. For expansion, its is not just enough to escalate the R & D process but also to communicate it efficiently in the market. Unless a better communication is done, even the best of products cannot pick up sales. E-Marketing, can be seen as a platform for launch of new products as well business expansion. 6. Customer response Business and marketing are a continuous activity. Its continuity is largely based on the feedback that is received from the customer. In today’s era, its difficult to pay attention to individual responses and letters/ Grievances/ Satisfaction, but much easier when E-Marketing tools are used. It helps the organization to gauge the exact summary of customer feedback.  

E-commerce, M.COM PART 1, Question Bank

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M.com Part 1 (Semester 2) E- COMMERCE Most Important Question Bank for Current Exam Q.18. Discuss the benefits of E-Enterprise. ANS: E-Enterprise is the conduct of business processes on the internet. These electronic business processes include buying and selling products, supplies and services, serving customers, processing payment, managing production control, collaborating with business partners, sharing information, running automated employee services, recruiting etc. The benefits or advantages of E-enterprise is as follows :- 1. Provides Flexibility :- E-enterprise interact with more customer, can entail more, and can offer an innovative experience through website. It offers a platform for organizations to interact with the customers in a creative way and provides flexibility to realise creativity along with Global Director E-enterpriseOnline Marketplaces Third Party e-Retailers Direct Sales & Affiliates Digital Marketing Cooperative Online Marketing Product Data Management Data Distribution infrastructure that decides the scope. The restructuring of organizational processes and functions are much easier and they contribute to better utilization of resources and assets. In this age of information explosion, e-enterprise offers a platform for information utilization and allow building an edge through creative use of information. It comes in various ways such as outsourcing, off shoring, and integrating various business components. 2. No need for physical preserence :- Business are no longer dependent on physical reach because most of them have expanded through the internet. This has increased the visibility of the companies. Increased connectivity has enhanced responsiveness mainfold. Introduction of new service have changed their management and treatment in marketplace. 3. Cost Reduction :- E-enterprise reduces the cost information collection, inforamtion stortage and information analysis. Most importantly, it reduces the communcation costs. 4. Transparency :- In e-enterprise, marekets, prices, transaction, and cost become more and more transparent. This transparency leads to more efficient markets. Cost transparency refers to the ability of the customer to determine that actual costs. 5. Personalization :- Another importanta aspect of e-enterprise is personalization. E-enterprise allows one to have targeted marketing message and even customers can select their messages of interest. They can keep their transactions listed and merchants can give personalized service as e-business allows very easy information handling. 6. End-to-end information flows :- E-enterprise transforms business relationship traditionally working in hierachy and many indirect connections. The old indirect connectivity and hierachy was responsible for the market inefficiencies and loss of information. Eenterprise with end-to-end relationship empowers efficient information flow. This allows customer demands at different levels being addressed more efficiently. 7. Integrated solution :- E-enterprise even helps in managing the chain of networks linking customers, workers, suppliers, distributors, and even competitors within an integrated or extended supply chain management solution. Supply chain management(SCM) is defined as the management of supply-related functions and activities, that is,materials, information, and finance as they move from source to destinationm that is, form the supplier to manufacturer to wholesaler to retailer and, finally, to consumer. It involoves the coordination and integration of parties involved in it and flows both within and among companies. 8. Saves time :- One of the major driving forces behind implementation of e-business is that is saves time. The savings in time takes place on different fronts. The customer saves time because he/she can perform different transactions at any time and at any place. The turnaround time for transactions is reduced to a great extent. Overall connectivity empowers the organization to deliver an efficient service. Time is also saved in other transactions, information transefers, and ultimately helping in decision making. 9. Improved communication with customers and suppliers :- The communication and interaction of customers with suppliers has become easier. Finacial transactions have become efficient and that allows both customers and suppliers to concentrate on other fronts. Electronic communication makes overall communication efficient. 10. Online publishing :- Text, graphics, and multimedia files are used in web-based documents for web publishing. The examples of webpublishing include various e-magazines, web based newspapers, and e-books that are published on website. Other materials used for promotional purpose and published on websites also come under web publishing. Low-cost univesal access, the independence of time and place, and ease of distribution are some of the advantage of online publishing. There are mangement issues and public policy issues that need to be considered before online purchasing. The measurement and profitability related issues come under management issues , while copyright, censorship related issues, and legal aspects come under public policy related issues. Online publishing uses both business-to-business (B2B) and business-toconsumers(B2C).   If you want exam most important question bank pdf then you have to pay per subject 100/- rupees only .  Contact 8652719712 / 8779537141        Telegram Group Mumbai Univeersity :- https://t.me/mumbaiuniversityidol Suraj Patel Education :- https://t.me/surajpateleducation   F.Y.J.C EXAM :- https://t.me/FYJCexam   S.Y.J.C EXAM :- https://t.me/SYJCexam   F.Y EXAM :- https://t.me/fyexam     S.Y EXAM :- https://t.me/syexam     T.Y EXAM :- https://t.me/tyexam     M.Com Part 1 EXAM :- https://t.me/McomPart1Exam   M.Com Part 2 EXAM :- https://t.me/McomPart2Exam M.A EXAM :- https://t.me/mastudentsexam  YouTube Channel  https://www.youtube.com/channel/UCv8JIY58xfWHUIXVu9wxNHw    

E-commerce, M.COM PART 1, Question Bank

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   M.com Part 1 (Semester 2) E- COMMERCE Most Important Question Bank for Current Exam Q.16 Discuss the features of e-enterprise ANS: 1. Flat Organisation Structure :- The nature of organisation structure in e-enterprise is flat. There are limited levels of management.There is limited number of workforce including managers, also the administration and managent overheads are lower. 2. Global Reach:- E-enterprise permits global reach. Due to internet and web technology , traditional business organisation defination has undergone a change where scope of the enterprise now includes other company location, business partners, customers and vendors. 3. Information Driven :- Due to Interent and web, the e-enterprise is nformation driven rather than paper driven organisation. E-business enterprises is open twenty four hours, and being an public domain; managers,suppliers,customers and business partners can transact business anytime from anywhere. 4. Competitive Advantage :- Internet capabilities have given ebusiness enterprise a competitive advantage to increase the business value. It has opened new channels of business as buying and selling can be done on internet. It enables to reach new markets across the world anywhere du to communication capabilities. It has empowered customers and suppliers through secured access to information to act, wherever necessary. The cost of business operation has come down significantly due to the elimination of paper-driven processes, faster communication and effective collaborative working. The internet based transactions resulted in the reduction of administrative and management overheads, reduction in inventory, quicker delivery of products. 5. Absense of Command Control :- In e-enterprise, organisations are empowered by informaion and knowledge to perform various activities. In e-enterprise, people work in a network environment or in a virtual mode. The decision in e-enterprise are supported by information systems, application packages and decision-support systems. 6. Process driven :- E-business enterprise is more process driven, technology enabled and uses its own information and knowledge to perform activities. In E-business enterprise, most of the activities are electronic-based,use of digital technologies and work on databases,knowledge bases,directories and document repositories. The business process are conducted through enterprise software like ERP(Enterprise Resourse Planning),SCM(Supply chain management) and e-CRM supported by data warehouse, decision support and knowledge management systems. 7. E-business Solutions :- E-business enterprises are using Internet technology, network, and wireless technology for improving the business performance measured in terms of cost, efficiency, competitiveness and profitability. E-enterprise are using e-business solutions to reach faraway locations to deliver product and services. The enterprise solutions like ERP, SCM and e-CRM run on Internet and Wide Area Network(WAN). 8. Transformation :- The paradigm shift to e-enterprise has brought four transformations, namely:  Domestic business to global business.  Industrial manufacturing economy to knowledge-based service economy.  Enterprise resource management to Enterprise network management.  Manual document driven business process to paperless automated, electronically transacted business process. 9. Trading of goods and services :- In E-enterptrise, business is conducted electronically. Buying and selling is possible for a wide range of products such books, readymade garments, jewellery, electronic items, white goods and many such goods are bought and sold on internet. Also, a number of services such as banking, insurance, healthcare, education, tourism industry are being managed through internet. 10. Mangement Information Systems :- MIS for e-business is different compared to conventional MIS design of an organisation. The role of MIS in e-business organization is to deal with changes in global market and enterprises. MIS produce more knowledge-based products. Knowledge management system is normally recognised as a part of MIS. It is effectively used for straegic planning for survival and growth, increase in profits, productivity. 11. Challenges for E-enterprise:-  The organisation structure should be lean and flat  Employees should allow to work from anywhere  Re-engineer the processes to cut down process cycle time  Make use of groupware technology on internet platform for faster response processing.  Enlarge the scope of organisation where customers, suppliers, and others become a part of the organisation with the help of etechnology.  Change the organisation behaviour to gain competitive advantage by using e-technolgy to communicate,coordinate and collaborate with customers, suppliers and businss partners.     If you want exam most important question bank pdf then you have to pay per subject 100/- rupees only .  Contact 8652719712 / 8779537141        Telegram Group Mumbai Univeersity :- https://t.me/mumbaiuniversityidol Suraj Patel Education :- https://t.me/surajpateleducation   F.Y.J.C EXAM :- https://t.me/FYJCexam   S.Y.J.C EXAM :- https://t.me/SYJCexam   F.Y EXAM :- https://t.me/fyexam     S.Y EXAM :- https://t.me/syexam     T.Y EXAM :- https://t.me/tyexam     M.Com Part 1 EXAM :- https://t.me/McomPart1Exam   M.Com Part 2 EXAM :- https://t.me/McomPart2Exam M.A EXAM :- https://t.me/mastudentsexam  YouTube Channel  https://www.youtube.com/channel/UCv8JIY58xfWHUIXVu9wxNHw    

E-commerce, M.COM PART 1, Question Bank

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  M.com Part 1 (Semester 2) E- COMMERCE Most Important Question Bank for Current Exam Q.10. Explain the reasons for building website by e-marketers ANS: Now a days, running a business without a website is highly impossible. It is almost a necessity to develop and manage own website for business growth, expansion, modernization, development. For a business organisation, there are no. of reasons to build one’s own website. 1. A website Instantly Showcases Work or Talent: –  Any type of creativity can be displayed on a website. Your online portfolio can include everything in one place, where it is your writing, artwork, photograph, clothing, or any product. As an artist, there are many perks to a website, and you don’t have to be an internet expert to get started. 2. Your Employment Potential May Increase: – Prospective employers often assess candidate by what is on their website. The quality of your content and portfolio makes an impression that can get you hired. Whether you are looking for work or would like to someday switch jobs, think ahead, because building your own website may lead to opportunities you never expected. 3. You Can Be an Instant Entrepreneur: – With the help of a Website, you can effectively run a small business. Using your, website, you can also:  Promote products and services to millions of people worldwide.  Impress prospects and clients with your knowledge.  Compete with large businesses in your market.  Collect profits from the services you provide.  Communicate with customers, gauge their satisfaction, and help meet their needs. 4. Knowledge Can Be Expanded: – Content is still an important aspect of any website. Adding great content means you may write about unfamiliar topics, which is effective for learning. 5. Reflects Creativity: – A website can reflect creativity of the personnel of the firm. An innovatively designed website may make people to appreciate the creativity and imagination of the website designer. Advertising agencies, consultants, and such other service providers must design their websites in a creative manner to create a good impression on the viewers or audience. 6. Promote Your Blog: – A website is the perfect medium for integrating a blog. If the template supports frequent updates, blog entries can be added directly. Having your own blog will also, improve writing skills, have better listings on Google, help other people with your knowledge, serve as a self-promotional tool, enable communication with friends , family , and colleagues , help potential clients learn about business , get your voice heard, which can influence change. 7. Corporate Image: – A business firm having its own website can enhance its image in the minds of various stakeholders such as shareholders, customers, employees, suppliers, dealers, and others. For example, a company can provide information on its financial performance on the website, and its plans, which may be useful to the shareholders. Also, when a company provides instant information in response to a query from the customers may enable a firm to develop a good image in the minds of customer. 8. Convenience to Customers: – A Website provides convenience to the customers for interacting with the firm also for transacting busines. For example, in the case of air-travel or hotel booking, a customer can directly book the air tickets or hotel room on the company’s Website or through an agent online. The customers can save lot of time, effort and even money in transacting business with the firm. A website may enable a firm to generate customer loyalty. A website also provides accessibility of information to the customers at any time. An online site can be visited at any time of the day or night or even on a holiday. People may prefer to visit the website for information rather than going to the physical premises of the business firm for information. 9. Tie-ups: – A website may enable a firm to get suitable tie-ups from local or international firms. Based on website information, a firm seeking a tie-up approach the website owner for a tie-up. It is up to the website owner to accept or rejects such a proposal from the other firm. Nowadays, in this competitive world, it may make sense to enter a tie-up with another firm to remain competitive and for growth and expansion. 10.Competitive advantage: – A company may provide relevant information about its products on the website with reference to price, features, after sale service, warranty, and other relevant information. The prospective customer compares this information with that of the competitors and therefore, making a proper choice. Thus, a website which provides relevant information enables a firm to face competition in the market M com sem 1 e commerce imp questions in exam paper 2024 M com sem 1 e commerce imp questions in exam paper 2023 m.com part 1 question papers with answers idol m.com sem 1 question papers mumbai university e-book m.com question papers with answers pdf mumbai university e-commerce important questions and answers pdf e-commerce important questions unit wise e-commerce important questions pdf m.com question papers with answers pdf mumbai university e-commerce  question paper mumbai university mumbai university solved question papers download pdf mumbai university previous year question papers with solutions m.com part 2 sem 2 question paper mumbai university   If you want exam most important question bank pdf then you have to pay per subject 100/- rupees only .  Contact 8652719712 / 8779537141        Telegram Group Mumbai Univeersity :- https://t.me/mumbaiuniversityidol Suraj Patel Education :- https://t.me/surajpateleducation   F.Y.J.C EXAM :- https://t.me/FYJCexam   S.Y.J.C EXAM :- https://t.me/SYJCexam   F.Y EXAM :- https://t.me/fyexam     S.Y EXAM :- https://t.me/syexam     T.Y EXAM :- https://t.me/tyexam     M.Com Part 1 EXAM :- https://t.me/McomPart1Exam   M.Com Part 2 EXAM :- https://t.me/McomPart2Exam M.A EXAM :- https://t.me/mastudentsexam  YouTube Channel  https://www.youtube.com/channel/UCv8JIY58xfWHUIXVu9wxNHw    

E-commerce, M.COM PART 1, Question Bank

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M.com Part 1 (Semester 2) E- COMMERCE Most Important Question Bank for Current Exam   Q.5. Highlight the challenges faced by e-commerce. ANS: A) Challenges for E-Commerce Firms 1) High rate of return of goods: E-commerce in India has many first time buyers. This means that they have not yet made up their mind about what to expect from e-commerce websites. As a result, buyers sometimes fall prey to hard sell (Instant placing order for goods by watching advertisement or offers). But by the time the product is actually delivered, they regret and return the goods. Though consumer regret is a global problem, but it is all the more prevalent in a country like India. Returns are expensive for e-commerce companies, as reverse logistics (returning a product to the manufacturer or distributor) create challenges. This becomes all the more complex in cross border e-commerce. 2) Cash on delivery is the preferred payment mode: Low credit card access and low trust in online transactions has led to cash on delivery being the preferred payment choice in India. Unlike electronic payments, manual cash collection is painstaking (be careful), risky, and expensive. Though considered good from buyer point of view but for e-commerce companies Cash on delivery (COD) mode of payment is regarded as a drawback. COD delays the payment to e-commerce company because buyer will pay when he or she will receive the product. It will then go to the courier companies which after 2-3 weeks give payment to the actual seller. In the meantime the e-commerce companies have to restock inventory. 3) Payment gateways have a high failure rate: Indian payment gateways have an unusually high failure rate by global standards. Ecommerce companies using Indian payment gateways are losing out on business, as several customers do not attempt making payment again after a transaction fails. 4) Problem of Internet Access: E-commerce shopping requires Internet facility to work. Nowadays, availability of internet connection is not a problem in metro cities. However, internet connectivity is very poor in many villages. Hence, these villages can be targeted only if they get better internet connectivity. 5) Technical Problems: E-commerce functions through the Internet due to which technical problems such as slow speed of Internet can occur. Sometimes, transactions are denied due to slow internet connectivity. There may also be chances of double payment due to repetitive clicks by users on the payment button. 6) Competition: Due to a variety of benefits offered by e-commerce industry such as global reach, high profitability, zero initial costs, etc. many firms are encouraged to undertake e-commerce business. This has led to increase in competition among the e-commerce marketers. Competition is leading to decrease in profitability due to reasons such as aggressive pricing strategies, heavy discounts and offers, free delivery, high commissions to affiliates and vendors during sale period etc. These firms are losing billions to attracting customers. 7) Poor logistic & supply chains: Underdeveloped logistics is one of the main hurdles in the development of e-commerce in India. Multinational carriers like DHL and Fed-Ex do operate in India but generally third party services are hired for the delivery in smaller cities. Many a time last mile deliveries are made by bicycle. Some of the large funded firms like Flipkart have established their own logistics departments for the delivery of goods ordered online. But huge investment in logistics is required to be done. 8) Other Challenges The start-up costs of the e-commerce portal are very high. The setup of the hardware and the software, the training cost of employees, the constant maintenance and upkeep are all quite expensive. Although it may seem like a sure thing, the e-commerce industry has a high risk of failure. Many companies riding the dot-com wave of the 2000s have failed miserably. The high risk of failure remains even today. At times, e-commerce can feel impersonal. So it lacks the warmth of an interpersonal relationship which is important for many brands and products. This lack of a personal touch can be a disadvantage for many types of services and products like interior designing or the jewelry business. Sometimes address is not found or buyer does not like the product the it has to send back to the company for restocking.   B) Challenges for Customers 1) Security Issue: E-commerce sites record crucial and sensitive details of customers such as name, phone number, address and bank details. Though many e-commerce firms try to make transactions over their websites secure through SSL (https) that encrypts the transferred information, still many cases of online password hacking has occurred. It has adversely affected the trust and confidence of customers about ecommerce shopping. 2) Inability to See and Feel Products before Purchase: Indian customers prefer to see, touch, smell or taste products before making purchase decisions. However, e-commerce does not facilitate this arrangement due to which its advantages are missing in this shopping option. Customers also have the impression that the products shown in pictures on website can be different from what they actually turn out to be after delivery. However, these days, many firms are adding real images and videos of models using these products on their websites, and also adding all possible information about products such as size, quantity, colours etc. for the convenience of customers. 3) Uncertainty about Quality: One of the biggest problems with buying things online is that customers may have no guarantee of a product’s quality. Reviews provided by other customers are not always helpful. Return policy of e-commerces firm is also not properly implemented, so customers face problems in returning products and getting refund or replacement for it. 4) Delay in Delivery: E-commerce firms can face the problem of shortage of manpower. This may result in delay in delivery of product to customers. In many cases, customers do not get delivery of products on promised date or time, which results in customer dissatisfaction.   If you want exam most important question bank pdf then you have to pay per subject 100/- rupees only .  Contact 8652719712

E-commerce, M.COM PART 1, Question Bank

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   M.com Part 1 (Semester 2) E- COMMERCE Most Important Question Bank for Current Exam   Q,9 ALTERNATIVE MODELS OF B2B E-COMMERCE ANS: 1) Customer-Centric Model: In this model the company prefers to establish a long term profitable relationship with the customers even after the sale. The value of the customer remains the same; it doesn’t change after the transaction. When customers are the main focus of the business, then they would have a great influence over the branding and other operations of the company. Amazon and Flipkart are the two major examples of e-commerce businesses, and they follow the customer-centric model. It took them years to develop reliable and trustworthy relations with their customers, and they are also loyal to their brand. 2) Buyer Centric Model: In this model, there are few buyers and many suppliers. The buyer has his/her own online marketplace. This model is mainly used among the big corporate companies as they have a higher rate of purchases. Here the buyer sets a portal where the sellers quote their price. The sellers approach the buyer with different quotations. It is the buyer’s call to choose the most suited company regarding its specifications and budget. Walmart is the best example of the buyer-centric model because it has a shopping mall across the world. Every branch of Walmart has different and multiple suppliers. However, different suppliers approach the company and bid, and the best bidder becomes the supplier of the company. 3) Supplier centric Model: In this type of model, there are many buyers and few suppliers. The supplier provides a common marketplace. This market is used by both individual customers as well as businesses. For the success of this model, goodwill in the market and a group of loyal customers is very important. A successful example of this business model is Cisco. Cisco owns an online marketplace which goes by the name of Cisco Connection Online. In 1997 Cisco sold US$1 billion worth of network products such as routers and switches to business customers. 4) Intermediary Centric Model: In this type of model, there are many buyers and many suppliers. This model provides a common platform for both the sellers and buyers to interact and transact with one another. This common platform is formed by the intermediaries. In return, the intermediaries get their fair share as commission from the parties that are involved. Customers can’t check out all the products in the digital market. But this intermediary provided platform is a great place to check out all the products. For instance, eBay and OLX provides a platform where seller can connect over with potential buyers for product or service. They agree to the terms of the commission that these third-party vendors would charge. For every transaction made or sale happened, the intermediate earns a certain sum of money. 5) Managed B2B Model: This model is a platform where the company outsources its entire B2B process requirements to an outside service provider and benefits by lowering the resource needs. This also cuts down the additional costs and complications of the process. The model works on a system that lets the Service Provider receive the business documents through a direct medium of your ERP system. The service provider would perform activities like translation, mapping, tech support, document tracking, and data center operations.   M com sem 1 e commerce imp questions in exam paper 2024 M com sem 1 e commerce imp questions in exam paper 2023 m.com part 1 question papers with answers idol m.com sem 1 question papers mumbai university e-book m.com question papers with answers pdf mumbai university e-commerce important questions and answers pdf e-commerce important questions unit wise e-commerce important questions pdf m.com question papers with answers pdf mumbai university e-commerce  question paper mumbai university mumbai university solved question papers download pdf mumbai university previous year question papers with solutions m.com part 2 sem 2 question paper mumbai university   If you want exam most important question bank pdf then you have to pay per subject 100/- rupees only .  Contact 8652719712 / 8779537141        Telegram Group Mumbai Univeersity :- https://t.me/mumbaiuniversityidol Suraj Patel Education :- https://t.me/surajpateleducation   F.Y.J.C EXAM :- https://t.me/FYJCexam   S.Y.J.C EXAM :- https://t.me/SYJCexam   F.Y EXAM :- https://t.me/fyexam     S.Y EXAM :- https://t.me/syexam     T.Y EXAM :- https://t.me/tyexam     M.Com Part 1 EXAM :- https://t.me/McomPart1Exam   M.Com Part 2 EXAM :- https://t.me/McomPart2Exam M.A EXAM :- https://t.me/mastudentsexam  YouTube Channel  https://www.youtube.com/channel/UCv8JIY58xfWHUIXVu9wxNHw    

E-commerce, M.COM PART 1, Question Bank

e- commerce m.com question papers with answers pdf mumbai university

   M.com Part 1 (Semester 2) E- COMMERCE Most Important Question Bank for Current Exam     Q.7 Discuss the characteristics of B2B model of e-commerce ANS: 1) Custom pricing features: With a B2C e-commerce website, pricing is usually simple as every customer gets the same price. B2B ecommerce websites, there might be different pricing for different customers. It could be because of the volume of business they do with them, the frequency of orders, or the type of products they buy. 2) Custom Bulk Discount: Bulk discounts are a common feature of B2B businesses. They are a way of encouraging higher order values and building customer loyalty. They can be based on the quantity or purchase amount. 3) Minimum order quantities: In addition to policies like discounts for buying in bulk, many B2B stores also operate a minimum order value for all or some of their products. Minimum order quantities are often essential for managing margins and ensuring that B2B e-commerce company remain profitable. 4) Flexible Payments: Having flexible payment options is an advisable feature for any ecommerce store, but it is particularly important for B2B businesses. B2B E-commerce company can offer flexible p ayment option along with selected days credit facility. 5) Omni-Channel Presence: Scalable, responsive, and fully customized e-Commerce platform solutions including mobile app and website for B2B e-Commerce gives comfort and ease to customer at online store. 6) More business opportunities: A web store can help strengthen online presence, letting potential clients and resellers find B2B e-commerce Company through search engines. This is especially effective the company chooses to make its catalog pages public. However, even if it decides to keep catalog private, company can use targeted marketing content (Customers to whom a company wants to direct its marketing efforts and o sell its products and services) in web store to grab the attention of new clients. 7) Fewer customers: In the B2B e-commerce, there are fewer number of customers. Although the market is small with fewer buyers and sellers, but their orders are big. 8) Stability and Loyalty: In B2B e-commerce, there is a very stable relationship between buyer and seller that goes for years. Before signing any contract, buyers and sellers both plan their budget, revenues, and rates. When both parties close the deal, then they rely on one another in terms of supplies and payments. So parties are loyal to one another. 9) Lower cost: In B2B e-commerce, both parties spend a lot of time planning and working on the details. In most cases, the work is done through automation (including order entry, client information provision and customer service) that eradicates the chances of errors and undue expenditure. Therefore, it leaves no room for mistakes and errors. As a result, everything works out as plan without costing any extra expenses. This especially true with ERP-integrated B2B ecommerce. 10) Design easy order system: B2B companies selling online need to put much effort into designing a website and ordering system that buyers find easy to use. This means presenting product and service information clearly, offering online demos or consultations and using order forms with appropriate options for quantities and any special customization needed. 11) Reduces Distribution Costs: B2B transactions reduce marketing and sales costs of the sellers. Eg. A seller need not to advertise heavily to attract customers. Also, the seller need not maintain a large number of sales force and support staff. 12) Reduces Inventory Levels: A seller need not maintain large inventory levels in anticipation of demand. The seller can maintain the level of inventory based on the orders received online. Therefore, the cost of maintaining inventory is less. Also, the buyer need not keep a large amount of inventory. He can order for inventory as and when required. The seller can supply the inventory under the just-in-time model. Therefore, the cost of maintaining inventory is also less for the buyer. 13) Benefit of Negotiation: B2B permits negotiation between buyer and seller relating to price quantity and other terms and conditions of sale. However, negotiation is not possible in case of B2C model. Negotiation benefits both the parties and therefore, there is higher conversion of sales as compared to B2C model. 14) Lower Rejection Rate: Under B2B model, there is lower rejection rate as compared to B2C model. B2B model permits negotiation between the buyer and the seller. Also the sales representatives of the seller meet the buyer with samples and also provide clarifications, whenever required. Therefore, the return of goods is lower in the case of B2B model, which in turn reduces the cost for the seller.   M com sem 1 e commerce imp questions in exam paper 2024 M com sem 1 e commerce imp questions in exam paper 2023 m.com part 1 question papers with answers idol m.com sem 1 question papers mumbai university e-book m.com question papers with answers pdf mumbai university e-commerce important questions and answers pdf e-commerce important questions unit wise e-commerce important questions pdf m.com question papers with answers pdf mumbai university e-commerce  question paper mumbai university mumbai university solved question papers download pdf mumbai university previous year question papers with solutions m.com part 2 sem 2 question paper mumbai university   If you want exam most important question bank pdf then you have to pay per subject 100/- rupees only .  Contact 8652719712 / 8779537141        Telegram Group Mumbai Univeersity :- https://t.me/mumbaiuniversityidol Suraj Patel Education :- https://t.me/surajpateleducation   F.Y.J.C EXAM :- https://t.me/FYJCexam   S.Y.J.C EXAM :- https://t.me/SYJCexam   F.Y EXAM :- https://t.me/fyexam     S.Y EXAM :- https://t.me/syexam     T.Y EXAM :- https://t.me/tyexam     M.Com Part 1 EXAM :- https://t.me/McomPart1Exam   M.Com Part 2 EXAM :- https://t.me/McomPart2Exam M.A EXAM :- https://t.me/mastudentsexam  YouTube Channel  https://www.youtube.com/channel/UCv8JIY58xfWHUIXVu9wxNHw    

E-commerce, M.COM PART 1, Question Bank

E- commerce m.com part 1 semester 2 question bank

  M.com Part 1 (Semester 2) E- COMMERCE Most Important Question Bank for Current Exam   Q.3. Describe scope of e-commerce. ANS: E-Commerce is a general concept covering any form of business transaction or information exchange executed using information and communication technologies ((ICT’s). It includes electronic trading of goods, services and electronic material. It takes place between companies, between companies and their customers or between companies and public administrations 1) Electronic Markets: An electronic market is the use of ICT where seller offers a range of good and services so that the buyer can compare the prices of the goods and services and make a purchase decision. e.g. Airline Booking System 2) Electronic Data Interchange: Electronic Data Interchange (EDI) is the computer-to-computer exchange of business documents in a standard electronic format between business partners. These are any of the documents that are typically exchanged between businesses. The most common documents exchanged via EDI are purchase orders, invoices, payment document and advance ship notices. There is no need for printed orders and invoices & delays & errors in paper handling. It is used by organizations that make a large number of regular transactions. Eg. The exchange of EDI documents is typically between two different companies, referred to as business partners or trading partners. For example, Company A may buy goods from Company B. Company A sends orders to Company B. 3) Internet Commerce: Internet Commerce is the use of the Internet for all phases of creating and completing business transaction. This application is both for Business to Business (B2B) & Business to Consumer (B2C) transactions.   If you want exam most important question bank pdf then you have to pay per subject 100/- rupees only .  Contact 8652719712 / 8779537141        Telegram Group Mumbai Univeersity :- https://t.me/mumbaiuniversityidol Suraj Patel Education :- https://t.me/surajpateleducation   F.Y.J.C EXAM :- https://t.me/FYJCexam   S.Y.J.C EXAM :- https://t.me/SYJCexam   F.Y EXAM :- https://t.me/fyexam     S.Y EXAM :- https://t.me/syexam     T.Y EXAM :- https://t.me/tyexam     M.Com Part 1 EXAM :- https://t.me/McomPart1Exam   M.Com Part 2 EXAM :- https://t.me/McomPart2Exam M.A EXAM :- https://t.me/mastudentsexam  YouTube Channel  https://www.youtube.com/channel/UCv8JIY58xfWHUIXVu9wxNHw      

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