COMMERCE F.Y.B.COM MCQ PDF , f.y.b.com sem 2 commerce mcq pdf
SUBJECT- COMMERCE (F.Y.B.COM) 1. India’s service sector contributes to about ————percent of the country’s GDP. a) 35% b) 60% c) 80% d) 55% ANS: B 2. India’s service sector contributes to about ————percent of the total employment. a) 35% b) 50% c) 70% d) 65% ANS: A 3. ———— is an act or performance offered by one party to another. a) Goods b) service c) Ideas d) Material ANS: B 4. Services are generally ———- in nature. a) Tangible b) intangible c) demonstrable d) non demonstrable ANS: B 5. Services are produces and consumed ————. a) Simultaneously b) different times c) at all times d) at alternate time. ANS: A 6. ———– services top the service export in India a) Business b) software c) financial d) Accounting ANS: B 7. Service sector provides revenue to the government in the form of ————–. a) Excise duty b) custom duty c) service tax d) Income tax ANS: C 8. In India, the current rate of service tax is ——— on gross value of the service. a) 15% b) 12.36% c) 17.75% d) 18.60% ANS: B 9. When customer expectations from a service are met, it leads to customer ————. a) Satisfaction b) dissatisfaction c) delight d) negligence ANS: A 10. The highest level of expectations that customer have about a service is termed as ———– service a) Desired b) adequate c) optimum d) minimum ANS: A 11. ———- service refers to bottom level of performance acceptable to customers. a) Inadequate b) adequate c) desired d) optimum ANS: B 12. If service performance is within the zone of tolerance, customers are likely to be— a) Delight b) dissatisfied c) satisfied d) neglected ANS: C 13. ———– refers to how a service product is delivered to the customers. a) People b) process c) Physical evidence d) place ANS: B 14. ———– an element of marketing mix bring operating revenues to the organisation. a) Price b) place c) packaging d) Physical evidence ANS: A 15. ———— provides cues about service quality. a) Product b) Physical evidence c) Promotion d) Pace ANS: B 16. ————- is the first steps in any new service development process. a) Concept testing b) Screening ideas c) Idea generation d) concept modification ANS: C 17. Cost- benefit analysis is undertaken in ————- step of new service development process. a) Business analysis b) market testing c) concept testing d) concept analysis ANS: A 18. The service providers face the challenges of ————. a) Tangibility b) Intangibility c) Serviceability d) Delivery ANS: B 19. ———– cannot be separated from the service provider. a) Goods b) Services c) raw materials d) Machinery ANS: B 20. Services are highly ———–. a) Durable b) perishable c) non perishable d) storable ANS: B 21. At present, FDI is allowed up to ——— percent in single-brand retail trade. a) 100 b) 51 c) 75 d) 65 ANS: A 22. At present, FDI is allowed up to ——— percent in multi brand retail trade. a) 100 b) 51 c) 75 d) 65 ANS: B 23. ——— is an example of non store retailing. a) Electronic retailing b) Franchise store c) Departmental store d) Super market ANS: A 24. Kirana store is an example of ———. a) Unorganised retailer b) organised retailer c) Electronic retailing d) Departmental store ANS: A 25. ———– is an example of hyper markets. a) Big Bazaar b) Departmental store c) Convenience store d) Discount store ANS: A If You Need Most Importance MCQ PDF ECONOMICS Question Bank Than Pay Rs 100 Only Contact 8652719712 / 8779537141 Join Telegram Group Mumbai Univeersity :- https://t.me/mumbaiuniversityidol Suraj Patel Education :- https://t.me/surajpateleducation F.Y.J.C EXAM :- https://t.me/FYJCexam S.Y.J.C EXAM :- https://t.me/SYJCexam F.Y EXAM :- https://t.me/fyexam S.Y EXAM :- https://t.me/syexam T.Y EXAM :- https://t.me/tyexam M.Com Part 1 EXAM :- https://t.me/McomPart1Exam M.Com Part 2 EXAM :- https://t.me/McomPart2Exam M.A EXAM :- https://t.me/mastudentsexam YouTube Channel https://www.youtube.com/channel/UCNxVWIrZ1JYB4y-bWXfaBAw F.Y.B.COM Other Subject MCQ FINANCIAL MANAGMENT F.Y.B.COM MCQ PDF https://www.surajpateleducation.com/2020/12/financial-managment-fybcom-mcq-pdf.html BUSINESS COMMUNICATION F.Y.B.COM MCQ PDF https://www.surajpateleducation.com/2020/12/business-communication-fybcom-mcq-pdf.html F.Y.B.COM Mathematical and Statistical Techniques MCQ PDF https://www.mumbaiuniversityidol.com/2021/04/fybcom-mathematical-mcq-pdf.html F.Y.B.Com Commerce MCQ PDF https://www.surajpateleducation.com/2021/01/fybcom-commerce-mcq-pdf.html F.Y.B.COM BUSINESS ECONOMICS https://www.mumbaiuniversityidol.com/2021/04/fybcom-mcq-for-business-economics.html F.Y.B.COM EVS https://www.mumbaiuniversityidol.com/2021/04/fybcom-environmental-studies-mcq-pdf.html