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Business Communication, F.Y.B.COM, Question Bank

business communication fybcom sem 1 question with answers

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F.Y.B.COM. SEMESTER – I BUSINESS COMMUNICATION       Q.5 Explain Downward Communication Advantages and Disadvantages. ANS: In Downward Communication, top management of an organization transmits decisions taken by it, along with its intended goals, vision, culture and ethics through various levels of authority. All decisions taken by the top management are passed down the ladder of authority for their implementation. The messages that flow though this channel are orders, memos, rules, practices, procedures, circulars, regulations. Written orders, bulletins, bulletin-boards, posters, house-journals are commonly used modes of this communication. As it proceeds from superiors to the subordinates, this communication is also called Top-Down Communication. Downward Communication is needed · to get the work done · to prepare the workforce for challenges · to tackle misinformation and suspicion arising out of it · to create a feeling of pride and confidence in the workforce in order to motivate it and to boost its morale. · to transmit work ethics and the organisation‘s culture   Advantages: This type of communication demands complete obedience and ensures disciplined, orderly implementation of orders. It leads to efficient functioning of the organisation and eliminates dissent. Tasks and positions of authority are well defined. This brings clarity in the minds of people who are responsible for taking action, thus avoiding confusion. It helps in uniting different levels of authority and brings in team spirit. [For example, an American or British Crisis Management team in action, or the NSG commandos in action in Mumbai during the terror attack, illustrate how downward communication ensures effective implementation of ideas. Many family–run business houses, too, work efficiently for this reason.] Requirements: It is important that the decisions are taken after due deliberation. The vision of the authority must be effectively percolated, so that it correctly and completely reaches the last person in the chain. The authority must set a good example so as to inspire confidence in the subordinates and win their cooperation. Disadvantages: Being one-way communication, it can have some glaring disadvantages. Lack of vision and arbitrary decision-making can prove detrimental and harmful to the organization. Balance in sharing information is important, so is judicious use of discretion. Unnecessary information leaks can jeopardize organizational goals. A reticent authority, unable to share necessary details with subordinates, could prove equally harmful. A hierarchical transmission of information delays implementation of decisions. Similarly, oral communication leads to information loss, distortion and lack of accountability. Absence of a feedback mechanism at the subordinate level leads to frustration. As a result, subordinates develop lack of trust in the authority, and feel exploited, leading to a tense relationship.     If You Need Most Importance Short and Brief Questions Bank with Answers For All Subject  Question Bank Than Pay Rs 100 Only  8652719712 = Google Pay , Phone Pay , Paytm Contact 8652719712 / 8779537141 Amazon Prime Link : https://amzn.to/3iERlkQ Telegram Group Mumbai Univeersity :- https://t.me/mumbaiuniversityidol     Suraj Patel Education :- https://t.me/surajpateleducation     S.S.C EXAM:-    https://t.me/joinchat/wIOptdUxh8A3YWU1     F.Y.J.C EXAM :- https://t.me/FYJCexam     S.Y.J.C EXAM :- https://t.me/SYJCexam     F.Y EXAM :- https://t.me/fyexam       S.Y EXAM :- https://t.me/syexam       T.Y EXAM :- https://t.me/tyexam       M.Com Part 1 EXAM :- https://t.me/McomPart1Exam     M.Com Part 2 EXAM :- https://t.me/McomPart2Exam   M.A EXAM :- https://t.me/mastudentsexam    YouTube Channel  https://www.youtube.com/channel/UCv8JIY58xfWHUIXVu9wxNHw        

Business Communication, F.Y.B.COM, Question Bank

Business communication most importance questions pdf

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  F.Y.B.COM. SEMESTER – I BUSINESS COMMUNICATION     Q.4 Communication in the Context of Technology. ANS: In these early years of the third millennium, we find ourselves real inhabitants of the global village that Marshall McLuhan had envisaged over thirty years ago. Advances in technology have facilitated the process of market globalization. New technology has permeated every sphere of life, especially the corporate world. Business today has widened its horizon and overstepped its former boundaries, and so has communication. The old scene has been replaced by a new landscape: the modern world is buzzing with activity, and the face of Business0020 Communication has also changed as a result. In the 21st century, following in the footsteps of the revolution in Business and Commerce, the Communication Revolution has assumed greater significance. The electronic means of communication have evolved from the printing press, which was invented some 500 years ago. A few years ago, terms like RAM, MODEM, DISC would have carried other connotations. But today, even if people do not understand their exact meaning, they are, at least, able to associate them with technology of some sort. Technological developments have thus contributed towards revolution of digital electronics. This revolution has influenced information transmission since World War II. A new approach to communication is taking the place of the conventional approach, so that, what was unimaginable earlier is a reality today. No wonder that this revolution has entered the business scene, and, in turn, the business world has taken hold of it and exploited it for its expansion. Electronic means of communication have brought about a radical change not only in organizational working but also in communication. More sophisticated means of communication have mushroomed over the last few years. A study of Business Communication without a proper understanding and cognizance of this fact would be unimaginable. Information Technology including the Internet (intranet and extranet), e-mail, voice mail, fax, tele (audio and video) conferencing, desktop computing, wireless devices, instant message have electrified commerce and thereby revolutionised the way we communicate. Consequently, the old telecommunication devices like telegraph, telex are now outdated, just as are letters and other such forms. Availability of a variety of electronic media has increased the options open to us as communicators. Today, with electronic means, communication can be effected in the blink of an eye and at the stroke of a key. The electronic media have facilitated communication among people all over the world, enabling them to reach widely dispersed publics personally. The electronic media‘s ability to overcome time zone barriers, their speed, frequency, multi-tasking and efficiency are simply laudable. Advanced means like earth and environmental service allow people from opposite ends of the world to collaborate with each other, work together, seamlessly as it were, thus bringing the resultant benefits to numerous other people. This collaborative group effort ensures quick decision-making, which is of great importance for success in the global competitive market. This enables companies to promote the sales of their products / services in a quicker and more economical way, thus facilitating commercial operations and activities. The Modern Era is becoming an office less world as the concept of workplace and method of working are changing. Now when an employee says, I’m at work, s/he is referring to what S/he is doing and not to the place. The line between home and office is now blurred. This is because people need not confine themselves to traditional workspaces for working. They can work from home and, at the same time, they can maintain contacts with their colleagues. Thus, a constant attempt is being made to bring all aspects of the office under one umbrella. Henceforth, technology, and not the traditional glass-box office layout, will bring the employees together. Thus, flexi-time/place, mobility, adjustability, miniaturization, paperless, automated, horizontal, democratic organization are the order of the day. Direct one-to-one and one- to-many transfer of information, storing data, retrieving it at anytime and anywhere are all the miracles of this digitalized / electronic communication. That is why, on-line trading, banking, e-recruiting, cyber recruiting are gaining popularity. In short, telecommunicating has become the norm. All this has made today‘s professional more of an infocrat, rather than an autocrat/ technocrat / bureaucrat. In fact, the driving force behind the business world is, no doubt, technology. However, new technologies have given rise to communication challenges. In addition, the growing global access to electronic means has magnified these challenges. Though electronic means have come as a blessing, they are not devoid of problems and disadvantages. They are afflicted by problems such as viruses, worms, theft, information overload, lack of privacy, reduced productivity, and waste of time. They are responsible for some of the tension of in the workplace. With them, confidentiality is endangered. Yet the benefits of electronic means of communication usually outweigh the disadvantages. They are, therefore, preferred to the conventional ones. If we want to reap the full benefit from the potential of Communication and Technology, we have to train people to be proficient in the art of electronic communication. As the need is for an effective, rather than a nominal communicator, the selection of a suitable tool, and its effective, appropriate and judicious use, should be insisted upon. Furthermore, it is important to realize that technology showcases a person‘s communication and presentation skills as far as speaking and writing are concerned, and facilitates the listening process; it can never be a substitute for the person himself. The person needs to develop his/her basic communicative competence which goes beyond aspects of clarity and circumvention of barriers to include a consideration of the reader‘s or listener‘s viewpoint, and a sensitivity to cultural differences and their potential areas of misunderstanding. For example, in some countries, video conferencing is not accepted in business dealings. So, we may say that the best method of handling matters and problems related to communication would be one wherein effective skills are coupled with, and enhanced by, the use of modern technological devices. Of course, this approach is not

COMMERCE, F.Y.B.COM, Question Bank

Explain in detail the social objectives of the business fybcom sem 1

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 F.Y.B.COM ( SEMESTER – I ) Commerce Paper I (Introduction to Business) Q3. Explain in detail the Social objectives of the Business. Social Objectives Business : Business is a part of a social System. A social system involves people and their Organisations in mutual relationship to each other. Business is an integral part of society.   Following are the social objectives of business 1) Social Objectives towards Customers : The Survival and success of any business organisation depends on its cusumers. One universally accepted social objective of business is to satisfy consumers by providing goods and services as per their needs and expectations. Business activities are essential for meeting the needs of consumers. Business have to supplied quality good at reasonable price to the customer. 2) Social Objectives towards Employees : The Social Objective of a business firm towards its employees is to treat them with respect and provide them with the right compensation and facilities. Business should provide better wages, working conditions, good treatment to the employees. It also provide monetary and non-monetary benefits for satisfaction of the employees. This also ensures industrial peace and harmony. 3) Social Objectives towards shareholders : Shareholders invest their money in the business in the form of shares, debentures bonds etc. The basic objective is that the shareholder should receive a fair, return on their investment. The Objective of thebusiness is to utilise efficiently the money of the shareholder and give them fair return on their investment in the form of dividend a interest. 4) Social Objectives towards Government : A business organisation can’t function smoothly without the support and co-operation of the Government. Hence, it becomes necessary on the part of the organisation to fulfill its social duties towards the government. These include payment of taxes and duties, following the rules and regulations framed by the government from time to time, contributing towards the welfare activities of the government and so on. 5) Social Objectives towards Suppliers : The suppliers can play an important role in the success of an organisation by Supplying the right quality and quantity of material at the right time. Therefore, a business firm needs to have social objectives towards supplier in respect of timely payment of dues. Helping the suppliers in their financial requirements by making advance payments. 6) Social objectives towards Dealers : Dealers assist business firm by promoting and pushing goods and services in the market at the right time at the right place. It is one of the basic social objectives that be produced and supplied. If this basic demand of the society is met, the business may survive in the long run. 7) Social Objectives towards Society : Business organisation gain profit because of the support of the society. Naturally, they are expected to provide financial support for various social, educational and cultural activities. This is also necessary for maintaining cordial relations with the society. Business organizations must also support social welfare programmes.    

COMMERCE, F.Y.B.COM, Question Bank, S

Explain the Meaning and scope of Business F.Y.B.COM SEM I Commerce Paper I

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  F.Y.B.COM ( SEMESTER – I ) Commerce Paper I (Introduction to Business)     Q1. Explain the Meaning and scope of Business. Meaning :- According to L.H. Haney, “Business is a human activity directed towards producing or acquiring wealth through buying and selling activities.” SCOPE OF BUSINESS Business has a very wide scope. It includes large number of activities. These activities may be grouped under Two broad categories i.e. Industry and commerce.     I. Industry : The term industry refers to that part of business activity which directly concerns itself with production, processing or fabrication of goods and services. It creates form utility. In industry, raw materials are converted in to finished products, which can be used for consumption. Some industries manufacture consumer goods while others manufacture capital goods. Following are the various types of industriesa) Primary IndustriesThese industries are engaged in the production of primary goods, such as rice, cotton, fish etc. The best examples of this type of industries are Agriculture, fishing etc. b) Genetic Industries : `Genetic industry involves breeding and reproduction of plants and animals for the purpose of sale. Poultry, Plant nurseries, sericulture etc. are examples of genetic industry. The price of products available from such activities is generally less. c) Extractive Industries : Extractive industries extract valuable minerals, ores etc. from the natural elements like soil, water and air. These industries are concerned with the discovery and utilisation of natural resources such as minerals and forests. d) Manufacturing Industries : Manufacturing industries are concerned with the conversion of raw material into finished goods. They create form utility. The products of primary and extractive industries such as cotton, ironore, crude oil, etc. are used as a raw material in these industries. e) Construction Industries : Construction industries are concerned with the construction work like construction of bridges, dams, canals, roads, harbours, building etc. These industries do not operate in factory buildings but at the site allotted.. f) Service Industries : Service industries produce intangible goods i.e. goods which can’t be seen or touches for example transport, insurance, banking etc. These services are essential and useful for the expansion of business. II. Commerce : Commerce involves all those activities which facilitate transfer of ownership and movement of goods from the centers of production to the centers of consumption. In other word it involves all forms of trade and the services that assist trading. Commerce include trade and aids to trade. A) Trade : Trade means buying and selling of goods and services. It involves transfer of ownership of goods from the seller to buyer against money. In other words, trade is an exchange of goods and services for a price which the consumers are ready to pay. Consumers may be an individuals, government and industries who need raw materials. 1. Internal Trade : Internal trade is also known as home trade. It is conducted within the country. It can be at local level, regional level or national level. a) Wholesale trade : It involves buying in large quantities from producers and selling in smaller lots to retailers. The wholesaler is a link between manufacturers and retailers. b) Retail Trade : Retail trade involves buying in smaller lots from the wholesaler’s and Selling in very small quantities to the consumers for personal consumption. The retailer is the last link in the chain of distribution. He established a link between wholesaler and Consumers. 2. External Trade : The trade carried on between the traders of two different countries is called external trade. It is also called as International trade or foreign trade. It includes following trade. a) Export Trade : Export trade involves selling of goods from one country to another. For example, when goods are sold from India to America. b) Import trade : Import trade involves buying of goods from a Seller of another country. For example, a buyer from India purchases goods from a seller of china. c) Entrepot trade : When goods are imported from one country and then reexported to some other country, it is called entrepot. For example an Indian trader may buy goods from Bangladesh and then sell it to Pakistan. B) Aids-To-Trade Aids to trade constitute another component of commerce. Aids to trade include various agencies which are useful for the conduct of trading activities. There are as follows. a) Warehousing : There is a time gap between production and consumption. However, goods which are produced at one time are not consumed at the same time. Hence, it becomes necessary to make arrangement for storage or warehousing. Agricultural commodity like wheat and rice are seasonal in nature but are consumed throughout the year. On the other hand goods such as Umbrellas and woolen cloths are produced throughout the year but are demanded only during particular seasons. Therefore goods need to be stored in warehouses till they are demanded. b) Transport : There is a place gap from the place of production to the place of consumption. Goods are produced in one part of the country and Consumption in other parts of the nation. Transport fills the place gap. It meets out the gap between producer and consumer. It helps the manufacturer to expand their markets from local to regional, regional to national and national to global. c) Communication : Communications facilitates transfer of information. It involves transfer of messages from one person to another and from one place to another. It can be in oral or writing form of information. Oral communication can take place through telephone or personally. Written communication is possible through letter, fax, e-mail etc. It facilitates quick transfer of messages to take important decisions quickly. d) Insurance : Insurance reduces the problem of risks. Business is subject to risks and uncertainties. These are inevitable in the field of business. Risks may be due to fire, theft, accident or any other natural calamity. Insurance companies who act as risk bearer cover risks. Insurance tries to reduce risks by spreading them out over a greater

Business Economics, F.Y.B.COM, Question Bank

Business economics fybcom sem 1 mcq pdf

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  1.    The monopoly firm faces a _____ demand curve.    a.    veritcle           b.    Upward slopping      c.    Kinked           d.    downward sloping                           ANS: D   2.    An _____ firm does not face a definite demand curve.       a.    Monopolistic competition    b.    Monopoly      c.    Perfect Competition d.    Oligopoly                               ANS: D   3.    All of the following are determinants of demand except _____   a.    Consumer income   b.    Price related to goods         c.    Quantity supplied     d.    Size of population                            ANS: C   4.    A perfect competitive firm faces a _____ demand curve for its product.          a.    upward sloping         b.    downward sloping   c.    vertical straight line d.    horizontal straight line                                 ANS: D   5.    The demand curve under monopoly is a _____ curve.       a.    upward sloping         b.    downward sloping   c.    horizontal straight line         d.    None of the above                           ANS: B   6.    When demand is perfectly elastic, the demand curve is _____.  a.    horizontal straight line         b.    vertical straight line c.    Steep  d.    None of the above                           ANS: A   7.    _____ is the desire for a commodity which is backed by ability and willingness to pay its price.        a.    Demand         b.    Supply           c.    Demand function     d.    Supply function                                ANS: A   8.    Under oligopoly the firm faces a _____ demand curve.     a.    horizontal      b.    vertical           c.    upward sloping         d.    Kinked (Indeterminate)                               ANS: D   9.    An endless demand at the given price is the case of ______ demand. a.    Relatively elastic      b.    Unitary elastic           c.    perfectly elastic        d.    None of these                                   ANS: C   10. A steeper demand curve represent relatively ______ demand.    a.    elastic b.    perfectly c.    elastic inelastic         d.    unitary                                    ANS: C   11. If income rise by 10%, demand too rise by 10%, then income elasticity of demand is ______.         a.    Unitary elastic           b.    Relatively elastic      c.    unitary            d.    perfectly elastic                                ANS: C   12. If two goods are unrelated to each other, then it is ______ cross elasticity of demand.            a.    None of the above   b.    Positive c.    Negative        d.    zero                            ANS: D   13. Advertisement elasticity of demand is always ______.      a.    Negative        b.    positive          c.    zero    d.    None of the above                           ANS: B   14. Different ______ are indicated by differently sloping income demand curve. a.    price elasiticity          b.    Income elasticities   c.    Elasticity of substitution d.    None of these                                   ANS: B   15. A vertical straight line demand curve implies ______ degree of price elasticity.        a.    Positive          b.    Negative        c.    None ot these           d.    zero                            ANS: D   16. Commodities which requires a large portion of consumer’s income tend to have ______ demand.     a.    perfectly elastic b.    Zero    c.    inelastic         d.    elastic                         ANS: D   17. Jointly demanded goods tend to have ______ demand.    a.    inelastic         b.    perfectly elastic c.    Relatively inelastic   d.    inelastic                                 ANS:  D   18. A flatter demand curve represent relatively ______ demand.       a.    elastic b.    Relatively elastic      c.    None ot the above   d.    inelastic                                 ANS:  A   19. If elasticity of demand = 1, the marginal revenue is ______.         a.    zero    b.    Infinity c.    Positive          d.    Negative                                ANS: A   20. Which could be a positive cross elasticity demand between Butter and Jam?          a.    1          b.    – 0.9   c.    0.9       d.    2                                  ANS: B   21. When demand is perfectly elastic, the demand curve is : a.    Steep  b.    Non-linear     c.    Linear d.    Horizontal straight line                    ANS: D  

Business Economics, F.Y.B.COM, Question Bank

F.Y.B.com business economics sem 1 mcq with answers pdf

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  FYBCOM – BUSINESS ECONOMICS EXAM SEN 1. MCQ QUESTION BANK         1.    The monopoly firm faces a _____ demand curve.    a.    veritcle           b.    Upward slopping      c.    Kinked           d.    downward sloping                           ANS: D   2.    An _____ firm does not face a definite demand curve.        a.    Monopolistic competition    b.    Monopoly      c.    Perfect Competition d.    Oligopoly                               ANS: D   3.    All of the following are determinants of demand except _____     a.    Consumer income   b.    Price related to goods         c.    Quantity supplied    d.    Size of population                           ANS: C   4.    A perfect competitive firm faces a _____ demand curve for its product.            a.    upward sloping        b.    downward sloping   c.    vertical straight line d.    horizontal straight line                                ANS: D   5.    The demand curve under monopoly is a _____ curve.       a.    upward sloping        b.    downward sloping   c.    horizontal straight line        d.    None of the above                           ANS: B   6.    When demand is perfectly elastic, the demand curve is _____.    a.    horizontal straight line        b.    vertical straight line c.    Steep  d.    None of the above                           ANS: A   7.    _____ is the desire for a commodity which is backed by ability and willingness to pay its price.        a.    Demand         b.    Supply           c.    Demand function     d.    Supply function                               ANS: A   8.    Under oligopoly the firm faces a _____ demand curve.      a.    horizontal      b.    vertical           c.    upward sloping        d.    Kinked (Indeterminate)                               ANS: D   9.    An endless demand at the given price is the case of ______ demand.   a.    Relatively elastic      b.    Unitary elastic           c.    perfectly elastic        d.    None of these                                   ANS: C   10. A steeper demand curve represent relatively ______ demand.     a.    elastic b.    perfectly c.    elastic inelastic         d.    unitary                                    ANS: C   11. If income rise by 10%, demand too rise by 10%, then income elasticity of demand is ______.          a.    Unitary elastic           b.    Relatively elastic      c.    unitary            d.    perfectly elastic                                ANS: C   12. If two goods are unrelated to each other, then it is ______ cross elasticity of demand.            a.    None of the above   b.    Positive c.    Negative        d.    zero                            ANS: D   13. Advertisement elasticity of demand is always ______.        a.    Negative        b.    positive          c.    zero    d.    None of the above                           ANS: B   14. Different ______ are indicated by differently sloping income demand curve.   a.    price elasiticity          b.    Income elasticities   c.    Elasticity of substitution d.    None of these                                   ANS: B   15. A vertical straight line demand curve implies ______ degree of price elasticity.          a.    Positive          b.    Negative        c.    None ot these           d.    zero                            ANS: D   16. Commodities which requires a large portion of consumer’s income tend to have ______ demand.     a.    perfectly elastic b.    Zero    c.    inelastic         d.    elastic                         ANS: D   17. Jointly demanded goods tend to have ______ demand.    a.    inelastic         b.    perfectly elastic c.    Relatively inelastic  d.    inelastic                                 ANS:  D   18. A flatter demand curve represent relatively ______ demand.        a.    elastic b.    Relatively elastic      c.    None ot the above   d.    inelastic                                 ANS:  A   19. If elasticity of demand = 1, the marginal revenue is ______.           a.    zero    b.    Infinity            c.    Positive          d.    Negative                                ANS: A   20. Which could be a positive cross elasticity demand between Butter and Jam?            a.    1          b.    – 0.9   c.    0.9       d.    2                                  ANS: B   21. When demand is perfectly elastic, the demand

COMMERCE, F.Y.B.COM, Question Bank

F.y.b.com sem 1 commerce mcq pdf

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    F.y.b.com Sem.1  Commerce MCQ PDF       1. William Glueck in his book “Strategic Management” has identified the strategy alternative except a. Retraction b. Competition Act c. Liberalization d. Bio ligation ANS: A     2. The firm using strategy concentrates on the current product and current market a. Stability b. Current c. Marketing d. Product ANS: A   3. Stability strategy involves risk as compared to growth strategy. a. Less b. Max c. More d. Come ANS: A   4. This strategy is adopted by those firms that adopt traditional management philosophy they adopt a narrow or a traditional approach towards growth and development a. Stability b. Process function c. Managing function d. Sales function ANS: A     5. ______ is a type of intensification strategy a. Market Development Strategy b. intensification strategy c. Managing Development d. Marketing Development ANS: A   6. ____ is a type of diversification strategy a. intensification strategy b. Managing Development c. Marketing Development d. Horizontal Diversification ANS: D   7. This strategy involves extending existing product to new market a. Market Development Strategy b. intensification strategy c. Managing Development d. Marketing Development ANS: A     8. _____ is not a type of diversification a. intensification strategy b. Managing Development c. Marketing Development d. Congletome Diversification ANS: D   9. A ____ may take place between two or more firms either from the same country or from different countries a. joint venture b. Come Venture c. Country venture d. Either venture ANS: A   10. ____ is not a Reasons for Merger / Advantages a. Customer complaint b. intensification strategy c. Managing Development d. Marketing Development ANS: A   11. ____ is not a reason for takeover a. Exit formalities b. intensification strategy c. Managing Development d. Come Formalities ANS: A   12. ____ is a type of retrenchment strategy a. Divestment b. retrenchment c. strategy d. Organisation ANS: A   13. In this case the organisation takes a decision to sell its entire business and the funds so realized can be invested in some other business a. Liquidation b. Divestment c. retrenchment d. Organisation ANS: A   14. The ____environment comprises of the firm Strategies & Policies, management relationships manpower resources like manpower, capital etc a. Internal b. External c. Sociology d. Psychology ANS: A     15. In SWOT W stands for ____ a. Weakness b. Divestment c. retrenchment d. Organisation ANS: A     16. A ___ statement reflects the vision the purpose and the philosophy of the organization. a. Mission b. Divestment c. retrenchment d. Organisation ANS: A   17. It relates to the human population in terms of age, size literacy rate, rural urban population, occupation a. Demographic environment b. intensification strategy c. Managing Development d. Marketing Development ANS: A   18. _____environment includes laws which define and protect the rights of individual and Organisation a. Legal Environment b. Professional Environment c. intensification strategy d. Managing Development ANS: A     19. By reducing tariff barriers in WTO replaced GATT. a. 1995 b. 1955 c. 1877 d. 1936 ANS: A   20. GATS = General Agreement on Trade in _____ a. Services b. Goods c. Product d. Services ANS: A     21. ____gives protection to patent, copyright and Trademark a. TRIP Agreement b. Globalisation c. Competition Act d. Liberalization ANS: A   22. _____ is a positive impact of trading bloc a. Globalisation b. Competition Act c. Liberalization d. Employment ANS: D   23. Critics point out that regionalism results in lack of interest in ______ a. Multilateralism b. Globalisation c. Competition Act d. Liberalization ANS: A   24. Regionalism lead to trade ____ rather than trade creation. a. Diversion b. Globalisation c. Competition Act d. Liberalization ANS: A     25. Analysis of competitors strategies is an element of ______environmental analysis a. External b. Internal c. Receipt d. Payment ANS: A   Other Subject MCQ LINK Below COMMERCE https://www.mumbaiuniversityidol.com/2021/04/commerce-fybcom-mcq-pdf-fybcom-sem-2.html   BUSINESS ECONOMIC https://www.mumbaiuniversityidol.com/2021/04/fybcom-mcq-for-business-economics.html   FOUNDATION COURSE 1)  https://www.mumbaiuniversityidol.com/2021/05/foundation-course-mcq-questions-and.html 2)  https://www.mumbaiuniversityidol.com/2021/05/fybcom-foundation-course-mcq-pdf.html   ENVIRONMENTAL STUDIES https://www.mumbaiuniversityidol.com/2021/04/fybcom-environmental-studies-mcq-pdf.html   MATHEMATICAL AND STATISTICAL TECHNIQUES https://www.mumbaiuniversityidol.com/2021/04/fybcom-mathematical-mcq-pdf.html     F.y.b.com commerce mcq pdf Fybcom sem 1 commerce mcq pdf with answers F.y.b.com commerce sem 1 mcq Fyb.com mcq question pdf pune university B.com mcq question pdf mumbai university Fyb.com mcq question pdf pune university 2021 Fyb.com mcq question pdf pune university Commerce 1 f.y.b.com mcq with answers Fybcom sem 1 mcq pdf with answers Fyb.com mcq question pdf sem 1 Fybcom sem 1 mcq questions and answers F.y.b.com sem 1 commerce mcq pdf Commerce 1 f.y.b.com mcq pdf   One Best Website For MCQ Name And link Below Suraj Patel Education www.surajpateleducation.com   F.Y.B.Com All Subject MCQ PDF Only One Link https://www.surajpateleducation.com/2021/05/fy-all-subject-most-importance-mcq.html If You Need Most Importance MCQ PDF COMMERCE Question Bank Than Pay Rs 100 Only  Contact 8652719712 / 8779537141      Telegram Group   Mumbai Univeersity :- https://t.me/mumbaiuniversityidol Suraj Patel Education :- https://t.me/surajpateleducation F.Y.J.C EXAM :- https://t.me/FYJCexam   S.Y.J.C EXAM :- https://t.me/SYJCexam F.Y EXAM :- https://t.me/fyexam S.Y EXAM :- https://t.me/syexam T.Y EXAM :- https://t.me/tyexam M.Com Part 1 EXAM :- https://t.me/McomPart1Exam   M.Com Part 2 EXAM :- https://t.me/McomPart2Exam M.A EXAM :- https://t.me/mastudentsexam    YouTube Channel  https://www.youtube.com/channel/UCv8JIY58xfWHUIXVu9wxNHw  

Business Communication, F.Y.B.COM, Question Bank

F.Y.B.com business communication mcq pdf

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 FYB.Com Business Communication Most Important Question Bank Mumbai University F.Y.B.Com All Subject MCQ Link In One Link  https://www.surajpateleducation.com/2021/05/fy-all-subject-most-importance-mcq.html 1. ——-are periodic publications of an organization. A. House Organs B. Newspaper C. Press Clippings D. Press Release ANS: A   2. A Bulletin usually deals with—- A. a single item B. more than one item C. varied items D. sports news only ANS: A   3. ————connects employees at various levels. A. External Public Relations B. Production Department C. Internal Public Relations D. Research & Development Department ANS: C   4. ————-publishes company profile and achievements. A. E-mail B. An Advertisement C. A Notice D. A Web Page ANS: D   5. The ————–is the vehicle through which an organization attempts to maintain communication with its public. A. Public Relations Department B. Accounts Department C. Human Resource Department D. Research and Development Department ANS: A   6. An Organization’s ———-includes customers, shareholders, investors, other business persons, govt people, social workers etc. A. External Public B. People C. Staff D. Management ANS: A   7. An Employee magazine is called————– A. House Organs B. Bulletins C. Newsletter D. Press clipping ANS: A   8. Company newspapers are called ——– A. House Journal B. House Organs C. News Bulletins D. Newspapers ANS: C   9. ‘Product Failure and Takeovers’ are the types of ————-. A. Business Crisis B. Employee’s problems C. Natural Calamity D. Events ANS: A   10. ————-letter of inquiry is sent by buyer to seller in response to an advertisement appearing in newspaper. A. A Solicited B. An Unsolicited C. An Informal D. A Legal ANS: A   11. ———————–letter of Inquiry is sent by a buyer on his own initiative . A. A Solicited B. An Unsolicited C. An Informal D. A less formal ANS: B   12. A Business transaction begins with a letter of —————. A. Order B. Inquiry C. Complaint D. Reply to inquiry ANS: B   13. A Reply to Inquiry letter is sent by………………… A. buyer to seller B. customer C. seller to buyer D. the Third Party ANS: C   14. Replies to Letters of Complaint are called —————– A. Consumer Grievance Letters B. Inquiry Letters C. Sales Letters D. Adjustment Letters ANS: D   15. The ____________is a kind of advertising in Business Communication where informality is appreciated. A. Letter of Inquiry B. Letter of Complaint C. Sales Letter D. Consumer Grievance Letter ANS: C   16. The Purpose of a Sales Letter is to —— A. enquire about the product B. complain against services C. promote sales of goods/services D. place order for goods ANS: C   17. According to the STAR-CHAIN-HOOK method of drafting a sales letter,——— Paragraph represents STAR. A. the Introductory B. the Middle C. the Closing D. the Concluding ANS: A   18. According to the STAR-CHAIN-HOOK method of drafting a sales letter,——— Paragraph represents CHAIN. A. the Introductory B. the Middle C. the Closing D. the Concluding ANS: B   19. According to the STAR-CHAIN-HOOK method of drafting a sales letter,——— Paragraph represents HOOK: A. the Introductory B. the Middle C. the Closing D. the opening ANS: C   20. Read the given sentence and state in which paragraph of a Sales Letter could this sentence be included?:”The special Discount will be on orders placed before 1st October 2020. So hurry up, please!” —– A. The Introductory Paragraph B. The Middle Paragraph C. The Closing Paragraph D. The Opening Paragraph ANS: C   21. ————-creates awareness of consumers’ legitimate rights. A. The Consumer Guidance Cell B. Lawyer C. Any Court D. The Police Department ANS: A   22. A person who buys any “goods” or hires any “services” for a consideration/price is a——— A. Seller B. Consumer C. Businessperson D. Lawyer ANS: B   23. In order to carry out the purpose and objects of the Consumer Protection Act, District Forum, State Commission, and National Commission are established as ——. A. Private Agencies B. Government Agencies C. Consumer Dispute Redressal Agencies D. Agencies ANS: C   24. Read the following situation and answer the question given below it by selecting the correct option:Mani Mehta purchased a T.V. set worth Rs 50,000 from Amina Electronics, Dadar (W). But the set was found to be defective. So Mani Mehta kept complaining to the seller about the set. But the seller gave only temporary repair service . Mr Mehta’s all written and oral complaints brought no response from the seller. Even his request to replace the defective set with a fresh one as it was within the warranty period , was paid no heed. So Mr Mehta has decided to complain to the Consumer Forum. Q What is the Nature of Complaint in this situation?—– A. Supply of substandard goods : defective T.V Set B. Temporary Repair service C. Complaint against seller D. Complaint ANS: A   25. The Public Information Officer should respond to RTI Application within———days of the receipt of application. A. 40 B. 25 C. 10 D. 30 ANS: D   If You Need Most Importance MCQ Business Communication  Question Bank Than Pay Rs 100 Only  8652719712 = Google Pay , Phone Pay , Paytm Contact 8652719712 / 8779537141 Amazon Prime Link : https://amzn.to/3iERlkQ Telegram Group Mumbai Univeersity :- https://t.me/mumbaiuniversityidol Suraj Patel Education :- https://t.me/surajpateleducation   S.S.C EXAM:-    https://t.me/joinchat/wIOptdUxh8A3YWU1 F.Y.J.C EXAM :- https://t.me/FYJCexam   S.Y.J.C EXAM :- https://t.me/SYJCexam F.Y EXAM :- https://t.me/fyexam S.Y EXAM :- https://t.me/syexam T.Y EXAM :- https://t.me/tyexam M.Com Part 1 EXAM :- https://t.me/McomPart1Exam   M.Com Part 2 EXAM :- https://t.me/McomPart2Exam   M.A EXAM :- https://t.me/mastudentsexam    YouTube Channel  https://www.youtube.com/channel/UCv8JIY58xfWHUIXVu9wxNHw      

Business Economics, F.Y.B.COM, Question Bank

Business Economics F.Y.B.com sem 1 pdf 2021

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 Business Economics F.Y.B.com sem 1   1.    The market demand schedule shows an _____ relationship between price and demand.        a.    direct  b.    No       c.    inverse           d.    none of these                                   ANS: C   2.    The market demand curve slopes _____.       a.    upwards         b.    Horizontal      c.    Vertical d.    downward                             ANS: D   3.    _____ refers to the total quantities of commodity offered for sale by all in producers.            a.    equilibrium price      b.    Market demand        c.    None of these           d.    market supply                                   ANS: D   4.    When the market schedule is plotted on a graph we get _____ curve.   a.    Equilibrium point     b.    Market demand        c.    None of these           d.    market supply                                   ANS: D   5.    The market supply curve slopes _____ to the right. a.    downward     b.    upwards         c.    Vertical           d.    Horizontal                              ANS: A   6.    The _____ is determined by the interaction of market demand and supply.     a.    market b.    price   c.    equilibrium point                  d.    none of these                                   ANS: A   7.    The point at which quantity demand equals to supply is the _____.       a.    equilibrium point                              b.    none of these c.    EVS d.    FRM ANS: A   8.    With an increase in supply, demand remaining unchanged, the equilibrium price _____.            a.    raised b.    falls     c.    constant         d.    none of these                                   ANS: B   9.    Shift in the supply curve to the left will _____ the equilibrium price.       a.    no effect        b.    increase         c.    decreased     d.    none of these                                   ANS: D     10. Shift in the supply curve to the left will increase the _____.           a.    Market demand        b.    equilibrium price      c.    Market supply           d.    none of these                                   ANS: B   11. The market demand curve slopes _____ from left to right. a.    downward     b.    upward           c.    horizontal      d.    vertical                                   ANS: A   12. The market supply schedule shows _____ relationship between price and quantity supplied.       a.    inverse           b.    direct  c.    no       d.    none of these                                   ANS: B   13. The point at which the quantity demanded equals supplied is the _____.        a.    total supply    b.    total demand c.    equilibrium point      d.    none of these                                   ANS: C   14. A case of increase in demand, supply remaining unchanged, the equilibrium price _____.            a.    rises    b.    falls     c.    constant         d.    none of these                                   ANS: A   15. A case of decrease in supply, demand remaining unchanged, the equilibrium price _____.            a.    falls     b.    rises    c.    constant         d.    None of these                                   ANS: B   16. As price _____ , quantity demanded decreases and quantity supplies increases.     a.    decreases      b.    increases       c.    remain constant       d.    None of these                                   ANS: B   17. Market _____ is derived by adding up all the individual demand. a.    demand         b.    supply            c.    price   d.    none of these                                   ANS: A   18. Which of the following shows the relationship between the price of a good and the amount of the good that consumers want at that price?    a.    Supply curve b.    Demand curve          c.    Supply schedule      d.    Production possibilities frontier                             ANS: B   19. The market clearing price is also called the ________.       a.    current price  b.    prevailing price         c.    equilibrium price      d.    None of the above                           ANS: C   20. A straight line demand curve implies _____ demand function.     a.    Linear b.    Non– Linear  c.    Steep  d.    Vertical                   

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